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Richmond agent stole immigrants’ ICBC payments

By Jason Proctor CBC News

Posted: May 11, 2012 11:33 AM PT

Last Updated: May 11, 2012 1:33 PM PT

A B.C. provincial court judge sentenced a Richmond insurance agent to one year in jail Thursday for stealing cash from dozens of customers’ insurance payments to pay for his trips to a casino.

Ka Chun Chan, 48, preyed on Chinese immigrants with very little command of English. According to an agreed statement of facts he claimed he took the money to maintain a gambling habit.

He instructed clients to make cheques payable to him rather than to the Insurance Corporation of B.C.

‘Are they going to get the message from Mr. Chan that Canada is a corrupt place?—Judge Ron Fratkin

The scheme began to unravel when ICBC started notifying clients their Autoplan premiums were in arrears or unpaid.

In the meantime — dozens of motorists with high-end vehicles were driving around Lower Mainland roads without insurance.

Judge Ron Fratkin said the fact Chan selected vulnerable newcomers to the country was an aggravating factor.

“Newcomers to this country should never be given the message that there is corruption,” said Fratkin. “And where we do find corruption — we should deal with it swiftly.”

Guilty on 25 charges

Chan pleaded guilty to 19 counts of fraud, four counts of theft and one count of uttering a forged document.

He worked for three different agencies between 2004 and 2009 and took a total of $76,163 from at least 35 customers. He and his wife have since sold their Richmond home and paid ICBC the full amount.

The victims told investigators they spoke very little English and trusted Chan to act honestly. They paid him directly and then contacted him when the insurer called them to say there was a problem.

“The accused advised them that there has been a computer error or ICBC had made a mistake. He advised them not to worry that he would take care of the problem,” reads the agreed statement of facts.

“The accused paid back a portion of the debt for the clients … he went to insurance offices where the clients were not known and nobody would ask any questions as to what he was doing. He dragged out the payments for months. All the while, he had use of the client’s money.”

In one case, ICBC seized a client’s license plates. In another, Chan accompanied a client to the insurer’s North Vancouver offices and waited with her in the lobby before saying he had to leave before they could speak with anyone.

“Did he send a message to them that Canada is a country where people do things honestly,” asked Fratkin. “Or are they going to get the message from Mr. Chan that Canada is a corrupt place.”

Fired and hired

Chan was fired from Admiral Insurance in Richmond in June 2009 after they became aware of the thefts. But he still managed to get a job at New World Insurance a month later, where he stole an additional $34,285 from 14 clients.

New World only became aware of the allegations when they were contacted by an investigator from the Insurance Council of BC, the body which regulates insurance agents.

Chan claimed to have a gambling addiction — but couldn’t prove that he’d spent the money in any casinos. His lawyer presented the court with gas receipts from a station nearby River Rock casino.

But Crown prosecutor Louisa Winn told Fratkin the real motive was greed.

“What this comes down to is that the Crown takes the position that there’s no objective evidence to verify that Mr. Chan had a gambling addiction.”

Speaking in Mandarin, Chan gave a brief apology to the court.

“I’m very sorry,” he said. “It’s never too late for one to turn around to correct their way.”

Winn noted that a pre-sentence report found Chan to be remorseful only when thinking of the impact of his crime on himself or his family.

How to Combat Questionable Towing Bills

Approximately 15 years ago, Adam J. Brandt’s trucking clients began noticing larger recovery bills from towing companies.

Brandt, founder of Brandt & Associates, a firm specializing in insurance litigation, said that the practice soon found its way to personal auto.

“[It] migrated to personal auto insurers,” he said, during a session on the subject at the Insurance Fraud Management Conference in Phoenix, Ariz. “The exposure might be smaller, but at a much higher frequency.”

In a three year questionable claim (QC) referral analysis completed by the National Insurance Crime Bureau (NICB), there was a 116 percent increase in inflated billings reported in 2010 as compared to 2009 and a 39 percent decrease in inflated billings reported in 2010 as compared to 2011.

While these are not definitive cases of fraud, the reduction in QC reporting in 2011 may represent the industry’s proactive battle against such fraud.

According to Brandt, the main cause for the rise relates to how towing companies get called to a scene. Usually, state and local police investigating a crash will contact a towing company on a rotational list, Brandt said.

The insurance litigator provided an example:

A semi is driven off a rural road and ends up wrapped around trees in a wooded area. A towing company called to the scene billed the semi’s insurer a whopping $21,588 claiming five days of work. The company claimed it used an entire fleet of heavy equipment and wreckers to remove the semi from the heavily wooded area. Day one’s bill included extra charges for a front end loader, chain saws and extra labor – billed at $350 per hour. Day two’s invoice included billing for chipping and hauling away trees and continued extra laborers and day three and four included charges for 24 hours’ worth of environmental cleanup. Day five’s billing had the tractor storage charge, accruing at $50 per day for a total of 45 days before the towing company released the semi after being paid in full.

According to Brandt, the “old school” way in which towing companies tried to submit inflated invoices involved questionable invoices submitted by the same individuals. As a result, fraudulent billing practices and rates were easier to spot against standard invoices because the fraudsters had their own signature or thumbprint, he said.

In 2009 a heavy equipment recovery company decided to set the standard for routine recovery practices. The company set reasonable rates for services and sold it to towing companies, Brandt said. But, increasingly, the reasonable rates set for services became artificially inflated, like tacking on a four hour minimum or adding on administrative fees.

According to Brandt, the company passed on these creative billing ideas to other towers and recovery companies through nationwide training, via websites and even during towing conventions.

Companies became sophisticated, adding experts and full-time attorneys to review coverage issues when insurers denied payment. Brandt said that the program was created as an illusion of best practices; companies portrayed themselves as public safety icons.

Brandt said the companies built this façade by:

  • Exaggerating the danger of the recovery.
  • Using carefully selected photos of the scene to support inflated billing.
  • Staging or strategically positioning vehicles and equipment to appear as a much more complicated job.
  • Loading an accident scene with lights, people and equipment.

Whereas the majority of inflated charges were billed as hazardous materials recovery, they are now being billing as remediation and cleanup, Brandt said.

Rob Bodoni, an SIU regional manager for MetLife Auto & Home, shared his company’s success story involving inflated tow bills.

Once the issue was identified by SIU, the company provided training to the auto property field claims unit in order to identify tow bill red flags, Bodoni said. There were subsequent strategy meetings with the auto property field claims management and total loss unit. The issue was added to a watch list and a SIU liaison was designated, he said. There was also coordination with legal counsel and a call out to adjusters to keep an eye out for inflated tow bills.

According to Bodoni, the first invoice appeared a few weeks after the plan was implemented. A field appraiser received a tow bill with a four hour minimum charge that totaled $1,200. The circumstances involved a vehicle slamming into a utility pole, causing an alleged fluid spill that required a disposal drum and charges for cleanup cost and disposal.

“It was very heavily itemized,” Bodoni said of the bill.

The field adjuster decided to revisit the scene and found the spill still there, along the curb. The adjuster took a photo and used it in negotiations with the towing contractor. The bill was reduced to $503.

The second invoice received involved an insured who was also a MetLife agent, Bodoni said. He denied his vehicle ever leaked though the $1,300 tow bill reflected a charge for a bag of absorbent, drum and included the four hour minimum charge.

The third invoice involved an insured who was a firefighter, someone experienced in handling cleanups. He didn’t see the battery acid leak described on the tow bill. According to Bodoni, because of the alleged leak the towing company refused to tow the vehicle, stating that it was a public hazard. A field adjuster sent out to the scene found no evidence of a leak or cleanup. Photos were taken and the bill was negotiated from $1,732 down to $252.

The first three invoices came out of the same company, Bodoni said.

A result of MetLife’s tow bill scrutiny program, the company began requiring that tow companies take before and after photos documenting spills.

One way to combat inflated charges on tow bills is by reviewing the Department of Environmental Protection website for the applicable state. The department provides information on what constitutes a hazardous or toxic material, Bodoni said. Antifreeze is not considered toxic or hazardous. An adjuster may even find typical charges for cleanup. Local fire departments are also good sources, Bodoni said.

Overall, the actual towing charges seemed reasonable, Bodoni said. Of the more than 20 cases reviewed, $25,000 was billed as hazardous material cleanup and just under $10,000 was paid due to bills being negotiated or denied. According to Bodoni, there may be a deterrence effect as bills from local towers now reflect a $45 charge for environmental cleanup.

Bodoni offered some tips on investigating inflated tow bill charges:

  1. Determine the circumstances of recovery, including the terrain, locale and hazardous material.
  2. Confirm the date of loss.
  3. Find out who called the tow company.
  4. Find out when the tow company responded to the scene.
  5. Determine if the insured signed anything.
  6. Determine the type of equipment/vehicles used and whether each was necessary to the recovery effort.
  7. Verify the number of employees used in the recovery and how long each was on site.
  8. Clarify the work performed.
  9. Verify whether cleanup was performed.
  10. Obtain any photos taken of the scene.
  11. Verify mileage claimed.

Miami Boat Captain Charged with Insurance Fraud Over Sinking of $1.8M Yacht

A Miami boat captain has been arrested on a first-degree grand theft charge for allegedly sinking a $1.86 million yacht in 2009 off the Bahamas.

Florida Chief Financial Officer Jeff Atwater announced the arrest of Robert Figueredo by detectives from the Florida Department of Financial Services Division of Insurance Fraud (DIF).

“There is no such thing as a victimless crime,” CFO Atwater said. “Those who reap the spoils of perpetuating fraud victimize every Florida consumer. Those who cheat their fellow Floridians out of their hard-earned dollars will be captured and put behind bars.”

The division initiated an investigation into the sinking of the 80-foot yacht “Star One” reported stolen from Key Biscayne on May 4, 2009, one day after it was discovered scuttled in an area known as the “Tongue of the Ocean” offshore from the Bahamas.

Atwater said suspicions of Figueredo’s involvement were initially raised by a statement from Figueredo’s ex-girlfriend, who told police that he had bragged to her that he had sunk the boat deliberately.

Figueredo gave a sworn statement to the insurance company that he had no knowledge of the theft, and he was completely unaware of who had taken the Star One, according to officials. Federated Insurance Co. received the claim for the sunken boat.

Figueredo was booked into the Miami-Dade County Jail. If convicted on the charge, he faces up to 30 years in prison.

Miami-Dade State Attorney Katherine Fernandez Rundle is prosecuting the charge.

 

Insurance fraud against commercial policyholders jumps by 12 perce

Research shows that smaller retailers are often targets of insurance slip-and-fall scams.

Slip-and-fall claims, that is, the form of insurance fraud where individuals create their own staged dangerous situation so that they can fake falling down and hurting themselves in order to receive monetary compensation, are on the rise, and small businesses seem to be a main target.

Though this form of accident can legitimately occur, scams are increasingly making insurance news.

Businesses do need the coverage in order to protect themselves financially, as an innocent individual could slip and fall, sustaining a serious injury that requires expensive medical treatment. Unfortunately, though, criminals are taking advantage of the fact that these scenarios are quite simple to fake and are providing them with a simple – if unethical – way to obtain money.

Even worse, the losses caused by insurance fraud is causing rates to rise, and prices of goods and services to increase.

The National Insurance Crime Bureau (NCIB) has recently discovered a number of different attempts to try to use slip-and-fall litigation threats in order to try to extort money from the owners of small businesses. Scam artists use this method to try to receive cash payments from these innocent shop owners.

The strategy usually works when a scam artists fakes an injury in a store and then tells its owner that medical care will be required. After some time has passed, the scam artists returns to the business to tell the owner how much the medical expenses cost, and that he will be suing for that amount. At some point in the conversation, the owner is offered the opportunity to pay a certain amount in cash to have the whole mess go away. Unfortunately, when the shopkeepers pay up, it only encourages more extortion.

The majority of these cases are never reported to the police, which makes the problem difficult to measure. The NICB reviewed slip-and-fall insurance fraud claims that were indeed made and determined that they rose by 12 percent from 2010 to 2011. California saw the largest number of cases (667), followed by New York (280) and Texas (245).

 

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Allstate Insurance Company Files $6 Million Insurance Fraud Case

HAUPPAUGE, N.Y., May 8, 2012 /PRNewswire/ – Allstate Insurance Company has filed its second insurance fraud lawsuit of 2012, seeking to recover $6 million against 4 New York area defendants.  The Complaint names a physician, a medical professional corporation, a management company, and an unlicensed layperson who allegedly used his management company to control at least one medical professional corporation.

The complaint alleges that a New York medical professional corporation, Richmond Radiology, P.C., was illegally managed and controlled by an unlicensed person and a management company in violation of New York law. As detailed in Allstate’s complaint, an unlicensed layperson, who was not a physician, secretly owned and controlled professional corporations, and also shared in the proceeds of the companies’ provision of professional services. All of this conduct was a direct violation of New York law, and rendered the defendants ineligible to receive No-Fault reimbursement.

The lawsuit was filed following an investigation by Allstate’s Special Investigative Unit and seeks reimbursement for no–fault benefits Allstate paid on behalf of its customers during timeframes specified in the lawsuit.  The lawsuit is the latest in a string of actions taken by the insurer to protect consumers from these and similar activities. Since 2003, Allstate has filed 38 fraud lawsuits in New York State seeking more than $207 million in damages.

According to the Insurance Information Institute, the state of New York is in an insurance fraud crisis and no-fault fraud is costing New Yorkers millions of dollars year-after-year in higher premiums.  “In essence, honest, hardworking New Yorkers are paying a ‘fraud tax,’” said Krista Conte, spokesperson for Allstate’s New York office.  “We need lawmakers to enact meaningful insurance reform that puts the citizens of New York first.”

Allstate is joined by other insurers and many New York State leaders in its pursuit for comprehensive reform of the no-fault system.  “The no-fault system is being exploited and responsible citizens are the victims,” Conte said.  “Without the support of lawmakers, incidents of fraud will continue to increase.  We need to work together this legislative session to fix the broken no-fault system.”

For more information on the dangers of insurance fraud, and how you can help fight it, please visit Fraud Costs NY at www.i-issues.com/new-york

The Allstate Corporation (NYSE: ALL) is the nation’s largest publicly held personal lines insurer known for its “You’re In Good Hands With Allstate®” slogan. Now celebrating its 80th anniversary as an insurer, Allstate is reinventing protection and retirement to help nearly 16 million households insure what they have today and better prepare for tomorrow. Consumers access Allstate insurance products (auto, home, life and retirement) and services through Allstate agencies, independent agencies, and Allstate exclusive financial representatives in the U.S. and Canada, as well as via www.allstate.com and 1-800 Allstate®.

SOURCE Allstate Insurance Company

State Farm files another lawsuit against Toronto-area clinics

Seeking more than $9 million in damages for fraud.

State Farm has filed another lawsuit against several Toronto-area medical clinics for filing fraudulent claims. Those named in the suit include Global Rehab Clinics Ltd., Perfect General Contracting Corp., Queen’s Medical Assessment Centre Ltd., Princess Rehab Clinic Inc., Crown Diagnostic & Assessment Centre Inc., as well as Mohammad Aslam Bajwa and Gurjeet Singh.

In its Statement of Claim, State Farm is seeking $2 million in damages for fraud, fraudulent misrepresentation and/or unjust enrichment; $2 million in damages for conspiracy; $5 million in aggravated and/or punitive damages; a declaration that State Farm is not required to pay any future or outstanding bills from the defendants; the costs of the action; prejudgment and post judgment interest; HST; and such further reliefs as the Court sees fit.

“This latest suit shows our continued commitment to proactively fighting alleged insurance fraud,” said John Bordignon, media relations at State Farm Canada. “State Farm is reacting to this form of criminal activity on behalf of our customers who are ultimately the victims of fraud. Honest people should not have to pay because of those who cheat the system or act through illegal means.”

Bordignon added that State Farm is committed to reducing the impact insurance fraud has on everyone.

“We have stepped up our efforts internally and have added a significant number of additional dedicated resources to combating insurance fraud. We are sending a clear message that we will continue to be vigilant in our investigations and will take appropriate legal action against those who engage in fraudulent activity.”

How auto theft became a dying criminal art in Toronto

Curtis Rush Police Reporter
Posted in the Toronto Star

Police have put the brakes on auto theft in the Greater Toronto Area and the effect is so dramatic that Toronto police chief and insurance investigators are taking notice.

It’s no coincidence that, amid the staggering decline, the Toronto police and Ontario Provincial Police have disbanded their dedicated auto-theft units.

In Toronto, the larger Major Crime Task Force now investigates auto theft. The OPP Provincial Auto Theft Team no longer exists.

Police haven’t given up on such investigations because cars are still being stolen, but the targets are mostly older models lacking new anti-theft devices.

In Toronto, the number of stolen vehicles has fallen to 4,479 in 2010 from 12,600 in 1999, a decline of about 65 per cent.

The numbers aren’t quite as dramatic when the whole GTA is included, but they are impressive nevertheless.

In 2003, 19,515 cars were stolen across the GTA. In 2010, that number had fallen to 9,728, or a drop of about 50 per cent, according to Statistics Canada.

Year-to-year data show auto thefts across the GTA have fallen for seven straight years.

StatsCan attributes the decrease to the use of anti-theft devices such as immobilizers, car alarms, specialized task forces and targeted initiatives such as the “bait car” program.

The numbers tell a quite a different story from the 1990s when stealing a vehicle was as easy as using a butter knife and a screwdriver.

Insp. Mark Barkley, who joined the auto-theft unit as a constable in 1997, is one of the men who put the gears in motion for change.

The auto squad, operating out of a secret Toronto location, had about a dozen officers trying to chase down every stolen vehicle, sometimes with devastating impact.

“We saw the numbers of auto thefts and we were very aware of the death and destruction and mayhem it was causing,” Barkley said. “Kids were stealing cars right across the country.”

Barkley, now an inspector at 54 Division, recalls how the momentum started to swing against the criminals.

While working in the auto-theft unit, he received a call early in 2000 from Marlene Viau. Her brother, Sudbury police officer Rick McDonald, was killed by a young person driving a stolen vehicle in 1999. She wanted answers.

Barkley took up the challenge and the National Committee to Reduce Auto Theft was formed. (Its other name was Project 6116, McDonald’s badge number.)

The committee held many discussions with police agencies, insurance groups and auto manufacturers.

Barkley would go to the auto makers to examine how vehicles were being built and the auto makers would come to the police lots with new immobilizer designs and a challenge: Try to steal this car.

“We were learning from the people who we were arresting,” Barkley said.

Anti-theft devices were still being refined. After working his regular shift in the auto-theft unit, Barkley would go home and — while raising two small children with his wife — write to policy makers and manufacturers to discuss ideas.

He also approached Transport Canada.

“I wanted to go to the ministry and say, ‘This is going on.’ Let’s get them on our side and say, ‘Let’s shut this down. We’re never going to stop chasing this dog.’ ”

Policies and practices changed.

Partly because of Barkley’s determination, Transport Canada introduced a law making immobilizers mandatory in vehicles built after Sept. 1, 2007.

The devices prevent vehicles from starting without keys.

“We knew when that came into effect that would be the single biggest impact on reducing auto theft,” Barkley said. “We front-end loaded the prevention because the resource demand on chasing them was too severe.”

“Mark was instrumental” in getting immobilizers built into cars, said his colleague at the time, Det. Sgt. Jim Gotell.

The Insurance Bureau of Canada has partnered with Toronto police to reduce auto theft.

“Immobilizers made a big difference,” said Rick Dubin, vice-president of investigative services for the bureau. “Innocent Canadians as well as law enforcement people were being killed. We’ve seen that in several cases. Now, we are interfering with the theft chain.”

Dubin said other factors driving down thefts include stepped-up border enforcement and reader technology that can scan 1,000 licence plates an hour and find matches to stolen vehicles.

“Car theft used to be a difficult issue for us,” Police Chief Bill Blair told a town hall last week. “It still remains a problem. Cars are still being stolen. But the number of car thefts is down (dramatically) in the last seven years.”

The flipside of the equation, Blair said, is that some crooks will use other means to get at the Lexus or Mercedes in your driveway.

They break into homes to steal car keys, knowing most people place them within a few feet of their front entrance.

“Cars are getting harder to steal, but it’s created a new crime,” Blair said. “It’s a crime where people will break into your house and steal your keys.”

Vehicle thefts declining

The annual number of vehicles stolen in Toronto, as reported by Toronto police:

2010 4,479

2009 5,462

2008 6,687

2007 8,506

2006 8,847

2005 5,772

2004 10,248

2003 11,911

2002 11,558

2001 12,235

2000 12,066

1999, 12,600

Top 10 stolen vehicles in Canada for 2011

The top 10 most frequently stolen vehicles in Canada in 2011, as reported by the Insurance Bureau of Canada:

2009 Toyota Venza 4-door

1999 Honda Civic SiR 2-door

2000 Honda Civic SiR 2-door

2006 Ford F350 Pickup Truck 4WD

2002 Cadillac Escalade EXT 4-door AWD

2006 Chevrolet TrailBlazer SS 4-door 4WD

2007 Ford F350 Pickup Truck 4WD

2001 Pontiac Aztek 4-door AWD

1998 Acura Integra 2-door

1999 Acura Integra 2-door

Allstate Spearheads Industry Fraud Battle With Investigators, Lawsuits

OLDWICK, N.J., Apr 10, 2012 (BUSINESS WIRE) — The amount of money that Allstate Insurance Co. has sought to recover in insurance fraud-related lawsuits in New York offers a glimpse into how much the criminal enterprise saps from the business annually, according to the latest issue of BestWeek U.S./Canada.

In the past six years, the Northbrook, Ill.,-based company has brought 28 lawsuits in the Empire State, seeking to recover more than $101 million in insurance fraud cases, the company said. Most recently, the company filed a lawsuit in New York, seeking $2 million it paid out in what are alleged to be fraudulent medical claims (Best’s News Service, March 15, 2012).

The company dedicates 63 employees to its special investigation unit in New York and 570 similar investigators on a national basis. Those units, which are common among the largest national insurers, are charged with weeding out suspicious claims and recovering money paid out to those trying to bilk the system.

Peter Van Patten, a Nationwide special investigations unit director in charge of special projects, told BestWeek in the past four years his company has placed a greater emphasis on checking out and preventing fraud. He said the company has committed itself to being a resource for law enforcement agencies investigating insurance crimes. Nationwide has about 230 fraud investigators across the country.

In BestWeek Europe, the fear that gripped the world’s businesses in 1999 as the calendar inched toward the year 2000 gave a boost to cyber insurance, a line that is now firmly established in the casualty market. Gareth Tungatt, cyber underwriter at Barbican Group Holdings Ltd.’s Syndicate 1955, divides the cyber market into business interruption and the liabilities that can result from the loss or misuse of data stored in cyber networks.

Also BestWeek U.S./Canada, gives a sneak peak at the hot topics expected to be on the agenda at the annual Risk and Insurance Management Society Inc.’s annual conference, which gets under way April 15 in Philadelphia. The April 23 issue of BestWeek will contain exclusive print and video coverage.

Analytics, supply chain risk, cyber risk, the state of the insurance market and the economy are all likely to be all the buzz, said Deborah Luthi, enterprise risk manager for the San Francisco Public Utilities Commission and president of RIMS.

While some RIMS conferences of the past were almost dominated by single topics, such as broker contingent commissions or terrorism insurance, this year finds risk managers grappling with a wide range of risks. “When did our jobs get so complex, and how do we stay out ahead of that?” said Luthi.

Among the most popular of the 120 educational sessions offered during the conference are those tying risk quantification to strategic goals and driving down the cost of risk, plus one session that promises to define 10 easy steps to implement enterprise risk management.

BestWeek is published by A.M. Best Co. for insurance professionals. To subscribe, visit www.ambest.com/sales/BestWeek .

BestWeek can be accessed on iPads and mobile devices. Go to www.bestweek.com on your iPad or mobile device, click on BestWeek digital to log in.

Founded in 1899, A.M. Best Co. is the world’s oldest and most authoritative insurance rating and information source. For more information, visit www.ambest.com .

Copyright © 2012 by A.M. Best Company, Inc. ALL RIGHTS RESERVED.

SOURCE: A.M. Best Co.

        A.M. Best Co.
        Caroline Saucer, (908) 439-2200, ext. 5774
        caroline.saucer@ambest.com

Copyright Business Wire 2012

An uninsured home business could put you on the street

shelley white

Globe and Mail Update
Posted on

 

Being self-employed has its benefits: Flexible hours, autonomy, working within spitting distance of the fridge. But setting up shop in your home also brings along a host of new concerns: Keeping that HST squirrelled away, organizing your expense receipts, disciplining yourself to stay away from the fridge between coffee breaks.

 

recently discovered another aspect of running your own business that requires extra attention – home insurance. According to the Insurance Bureau of Canada (IBC), anyone running a business out of their home needs to have coverage that is specific to that business – either an extension of their regular policy, or a separate business policy.

Lindsay Olson, IBC’s vice-president for British Columbia, Saskatchewan and Manitoba, reported on the IBC website that 39 per cent of Canadians operating a small business out of their home say they don’t have business-specific insurance and that “this situation could have disastrous results for these entrepreneurs.”

She gives as an example an independent, home-based retail products distributor. If that business owner was out delivering orders and someone broke into their home or car and stole their products, they would not be covered under their regular home insurance policy. “Because the product is related to a business, and you have not disclosed to your insurer that you are running a business from your home, your home or tenant’s insurance policy will not cover the loss,” she writes.

That makes sense if you are a small business owner with a tangible product – be it artisanal beef jerky or custom motorcycle gear – but you still might be at risk even if you don’t carry inventory. Ms. Olson gives another example: a courier who comes to your home to deliver business documents on an icy day. If he or she slips and falls on your doorstep, suffers an injury and decides to sue, the liability portion of your home policy won’t cover you.

“The injury was the direct result of an activity related to your business, therefore it is not covered under your personal home insurance policy,” Ms. Olson says. “But that does not relieve you of the responsibility to compensate the injured courier. He or she has the legal right to pursue compensation through the courts. Without proper business liability insurance, you could be ruined financially if the courts find you legally liable for the courier’s injuries.”

If there was a fire in your home that destroyed items related to your business – your products, computer equipment, office furniture – none of it would be covered under your home insurance policy, Ms. Olson says. And that’s not the worst of it.

“What is more, it’s likely that if you have not disclosed the existence of the home-based business to your insurance company, your home insurance policy will be voided and none of your loss will be covered,” Ms. Olson says. “Is it worth it? What you think you’re saving by not paying for an additional insurance policy is nothing compared to what you stand to lose.”

If you’re a home-based small business owner and have any concerns that your home insurance policy might not provide all the necessary coverage, it’s worth a call to your representative to see if you need to upgrade.

Ontarians recognize insurance fraud is a problem but they don’t know where to report it Read more: http://www.digitaljournal.com/pr/634657#ixzz1qyxbOmG9

Canada NewsWire

TORONTO, March 22, 2012

TORONTO, March 22, 2012 /CNW/ – During Fraud Awareness month, organizations across the country have been explaining to their customers and the public what to look out for when it comes to fraudulent behavior. But, surprisingly, a recent Pollara Poll, commissioned for the insurance industry, suggests these same people still don’t know where to report fraudulent activity.

Ralph Palumbo – Vice President, Ontario Region, for Insurance Bureau of Canada says,  “Ontarians can draw the conclusion that fraud has an influence on the price of auto insurance. But we know when fraudsters cheat, you pay.”

The vast majority of Ontarians (83%) believe insurance fraud occurs frequently or occasionally in the province.  Very few (14%) see it as a rare occurrence.  Almost everyone in the province (96%) sees the link between insurance fraud and higher premiums for drivers. Palumbo adds, “Clearly, Ontarians understand that there is a problem to be addressed.”

Insurance fraud comes in many forms, and the perpetrators don’t always look like criminals. Sometimes it’s the work of organized groups – including associated service providers (e.g. medical rehab clinics, tow truck drivers) – or gangs that stage collisions or coordinate the shipping of stolen vehicles overseas. But insurance fraud can also involve normally law-abiding citizens who see a chance to make extra dollars by padding an otherwise legitimate claim.

The Pollara Poll also found that 72% of Ontarians would likely report a person in the health industry who commits insurance fraud.    However, the majority of Ontarians (58%) would not know where to report someone working in a health clinic that was engaging in fraudulent activity.

When presented with options for reporting, the majority choose the police (68%), or their insurance company/broker/agent (67%). Fewer would report fraud to Ontario’s insurance regulator (51%) and Ontario’s regulator of health practitioners or health clinics (47%).

All of these work, but the key is in streamlining the process and getting people to make the call.  Palumbo says, “We work with law enforcement and insurers to identify criminal activity.”   He adds, “You can help combat insurance fraud, and to help catch these fraudsters, if you have any information about insurance crime, call our anonymous TIPS line (1-877-IBC TIPS).   It’s an excellent first step.”

For fraud prevention tips, visit our website at ibc.ca, our blog at getintheknow.ibc.ca or follow us on Twitter @insurancebureau.  We tweet the best of our fraud prevention tips each Friday with the hash tag #fraudfightingfriday.

For media interviews with Ralph Palumbo, please contact Steve Kee, Director, Media Relations with IBC at 416-362-2031 X-4387.

About Insurance Bureau of Canada

Insurance Bureau of Canada is the national industry association representing Canada’s home, car and business insurers. Its member companies represent 90% of the private property and casualty (P&C) insurance market in Canada. The P&C insurance industry employs over 114,000 Canadians, pays more than $7 billion in taxes to the federal, provincial and municipal governments, and has a total premium base of $40 billion.

To view media releases and information, visit the Media Centre of IBC’s website at www.ibc.ca.