Wendy Gillis and Josh Tapper Staff Reporters A lengthy investigation into a multi-million dollar auto-insurance scam led to the arrest of 37 people Thursday, many in the South Asian community, with police cracking down on an escalating problem that’s made the GTA Canada’s phony collision capital. In early morning raids across the GTA — part [...]

Five Toronto men and one from the Niagara Region were charged in connection to the theft of 100 stolen vehicles, many of which ended up back on the road after passing fraudulent structural safety inspections. Police allege the suspects would steal vehicles and register them with vehicle identification numbers taken from cars and trucks that [...]

(NC)—Health care practitioners are on high alert to pinpoint and prevent identity theft. Common scams involve fraudsters stealing signatures, forms, and patient information to bilk payments from auto insurance companies.   This type of fraud is currently on the front burner of the insurance industry regulator, the Financial Services Commission of Ontario (FSCO) with its [...]

ABU DHABI — Two cases of health insurance fraud against medical service providers were filed by The National Health Insurance Company, Daman, to the Criminal Court of Abu Dhabi.   “The fraudulent cases that were referred to the Criminal Court includes violations pertaining to claims for unperformed medical services, duplication of invoices, documents, prescription forgery [...]

ISB Seminar: The Lost Art of Customer Service Customer satisfaction scores are lower than ever even though keeping customers happy is key to business success. This seminar will: Improve Communication Skills Teach Unique Phone Tips Highlight Do’s and Don’ts of Email Communication Review Dealing with Irate Customers Offer Tips to Stay Motivated Topics Covered: Communication [...]

IBC and CPKN sponsor initiative aimed at disrupting the criminal network and defending against organized insurance scams TORONTO, Feb. 1, 2012 /CNW/ – Insurance Bureau of Canada (IBC) understands the frustration of consumers in Ontario who face the highest auto insurance premiums in the country. For the remainder of 2012, IBC and the Canadian Police [...]

2012-01-20 The Ontario Court of Appeal has found that in a priority dispute between insurers, the first insurer to receive a claim for accident benefits cannot claim it did not receive a “completed application” if it was not diligent in investigating the missing information. In Ontario (Finance) v. Pilot Insurance Company, an unidentified motorist hit [...]